Frequently Asked Questions
Your guide to shopping with SARAZARA
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart as sizes may vary by collection.
What payment methods do you accept?
SARAZARA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% by 2025.